The FBI recently released a public service announcement urging victims of Ransomware attacks to come forward and report these cyber infections to federal law enforcement. Doing so, the FBI said in a statement, will “help us gain a more comprehensive view of the current threat and its impact on U.S. victims.
A Closer Look At Ransomware
A computer infection that has been programmed to encrypt all files of known file types on your computer and your server’s shared drive and making them inaccessible until a specified ransom is paid; Ransomware is a very real threat to all businesses nationwide. Once a computer is infected, which usually happens once a user clicks on a malicious link, opens a fraudulent email attachment or unknowingly picks up a high-risk automatic download while surfing the web, it’s all but impossible to regain access to the data that has been infected. Upon discovering that your computer has been infected, you have two choices. You can either:
1) Restore the machine by using backup media, or
2) Accommodate the hacker’s demands and pay their ransom.
And both options are less than ideal.
What To Do If Your Company’s Network Becomes Infected
Ransomware infections were at an all-time high in the first several months of 2016, according to various cybersecurity companies, and because new Ransomware variants are emerging regularly, the FBI needs your help to determine the true number of Ransomware victims.
“It has been challenging for the FBI to ascertain the true number of Ransomware victims as many infections go unreported to law enforcement,” the agency stated in its recent announcement. “Victims may not report to law enforcement for a number of reasons, including concerns over not knowing where and to whom to report; not feeling their loss warrants law enforcement attention; concerns over privacy, business reputation, or regulatory data breach reporting requirements; or embarrassment. Additionally, those who resolve the issue internally either by paying the ransom or by restoring their files from back-ups may not feel a need to contact law enforcement.”
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Reporting a Ransomware attack on your company’s network is not only beneficial for you, the information you provide will help the FBI as it works to identify ways to prevent future attacks. Your reports will:
- Provide law enforcement with a greater understanding of the threat
- Help justify Ransomware investigations
- Contribute relevant information to ongoing Ransomware cases
Help Arm The FBI With Information
The recent PSA released by the agency requests that all Ransomware victims reach out to their local FBI office and/or file a complaint with the Internet Crime Complaint Center. Be sure to have the following details available and ready to provide to the respondent when prompted (if applicable).
- Date of Infection
- Ransomware Variant (identified on the ransom page or by the encrypted file extension)
- Victim Company Information (industry type, business size, etc.)
- How the Infection Occurred (link in e-mail, browsing the Internet, etc.)
- Requested Ransom Amount
- Actor’s Bitcoin Wallet Address (may be listed on the ransom page)
- Ransom Amount Paid (if any)
- Overall Losses Associated with a Ransomware Infection (including the ransom amount)
- Victim Impact Statement
The FBI recommends users consider implementing prevention and continuity measures to lessen the risk of a successful Ransomware attack. Click here to read the FBI’s complete announcement.