Less Ohio Tax Centers, No Tax Booklets, But Still Many Resources

Joe Popp | August 3rd, 2011

With more Ohio taxpayers now filing state returns electronically, the Ohio Department of Taxation has closed seven regional taxpayer centers and will no longer mail its income tax booklets to taxpayers.

The closure of the centers was part of Governor Kasich’s budget plan which passed earlier this year, and was one of several moves to reduce government spending. The closure and loss of 99 jobs is expected to save the state more than $7 million per year. Some 80 percent of state tax returns are now filed electronically.

Centers in Akron, Cincinnati, Cleveland, Dayton, Toledo, Youngstown and Zanesville closed on June 30. The centers assisted taxpayers with filing their returns, answered questions about their returns and helped them set up payments. However, the department noted that far fewer taxpayers have been visiting the regional offices, and instead are finding help through the agency’s website and automated phone hot line.

Three walk-in centers remain, all located in Columbus:

  • 4485 Northland Ridge Blvd., Columbus, Ohio 43229 (income)
  • 30 East Broad St., 20th Floor, Columbus, Ohio 43215 (sales and use tax)
  • 30 East Broad St., 19th Floor, Columbus, Ohio 43215 (excise, motor fuel and IFTA)

The department will provide a limited number of its income tax booklets at libraries and post offices, and the paper forms can be downloaded from the department website. The three options to file state taxes for the 2011 filing year will include the department’s free online filing service I-File, e-file through the free federal e-file program or a commercial software program, or Telefile, which allows taxpayers to use their phone to file the return after completing a TeleFile worksheet.

For additional information, visit the Ohio Department of Taxation’s website at www.tax.ohio.gov or call the department’s tax hotline is (800) 282-1780. The department’s website also provides a checklist of the information you’ll need to have available before calling depending on the type of tax and the issue you are calling about, which will expedite the process.

Your tax professional can also assist you in resolving issues with the state of Ohio.

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