Dude, You’re Getting … Hacked

Steve Roth | January 20th, 2016

Could Your Computer Make You A Target For Fraudsters?

Dell Computer Hack | Rea & Associates | Ohio CPA Firm

Learn how to keep your computer safe from this new scam.

There is a new scam making the rounds and if you have a Dell computer you could be at risk.

KnowBe4 recently published a blog informing users of the newest security issue, which has apparently left owners of Dell computers vulnerable to scammers who have been able to capture their computer’s unique tag ID (the unique sticker on your desktop or laptop) from Dell’s database.

Read Also: WARNING: Tis The Season To Practice Safe Online Shopping Habits

Fraudsters proceed to call potential victims and attempt to gain access to their personal computer by claiming that there is a problem with their computer – the stolen information is then used to establish credibility. Once the fraudster convinces their victim to grant them remote access to their desktop or laptop to “fix” the problem, the scam is complete and the security of your personal information has been compromised. In other words, your personal information (such as credit card numbers, banking information, Social Security number, contact information, etc.) is no longer personal.

Dell has said that the company is investigating the issue but, at this time, offers little to no explanation for the alleged breach. Rather, the company is quick to point customers to this October 2, 2015 post advising of tech support phone scams.

According to the KnowBe4 blog post, this scam is similar to a Microsoft tech support scam where fraudsters call PC users with a similar request – to be allowed to gain remote access to a computer to fix an alleged problem.

“End-users gullible enough to give access to their workstations (usually via remote software), are billed hundreds of dollars on their credit card but the scammers, of course, don’t fix anything – in some cases their PC’s are infected with ransomware until they pay up.”

Protect Yourself

This is a great time to educate yourself and your employees about ways to keep your company’s data, computers and other devices safe. For example, if you do get a suspicious call, refrain from providing any information to the caller. Instead, insist that you will call them back. When you do return the call, use a phone number you know to be accurate or visit the company’s website for the phone number. Never call back the number that shows up on your caller ID. Another way to determine if the number is legit is to search the number in Google. This is a fairly accurate way to determine the validity of the call.

Have you been a victim of identity theft? Read on to start recovering today.

It seems that a new scam pops up every week. Fortunately, education and a little common sense is the key to your ensuring your safety.

Would you like help putting controls in place to protect your business from becoming victimized by a opportunistic hacker? Email Rea & Associates and request to speak with a member of our IT audit team. For more tips and insight, take a look at the related articles below,

By Steve Roth, IT Director (New Philadelphia office)

Want more security tips for your business, check out these posts:

Stop Criminals From Hijacking Your Identity With These Top 5 ID Theft Prevention Posts

Then And Now: Data Security In America Since The Target Breach

Who Is That Email Really From?

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