As the economy continues to improve, it’s more important than ever to remain focused on the well-being of your team – because if you don’t, somebody else will.
Just because your employees aren’t actively looking for another job opportunity, doesn’t mean that other companies aren’t looking for them. And that makes it your responsibility to keep them happy in their current position or company more important than ever. Maybe your closest competitors have begun to regularly communicate with members of your team as part of a strategy to siphon your top talent or maybe an appealing job posting on LinkedIn has prompted one of your best employees to take a critical look at their current situation. While widespread mutiny among your rank-and-file may not top your list of business threats, it’s a real possibility that must be given proper consideration. If key members of your team determine that the grass is, indeed, greener on the other side, you could be left shorthanded, unable to fulfill your business obligations and ultimately branded with a bad reputation.
Could your business recover after taking this kind of hit?
If you’re not sure how your company would be able to handle the exit of your star employee or a mass exodus of talent, try implementing these tips into your team-building strategy to help secure your overall business structure – and ultimately your success. As an added bonus, you might be able to earn the “workplace of choice” status in your community in the process, which can have an extraordinary impact on all aspects of your organization.
Be A Better Leader
How effective you are as a leader hinges on your ability to provide support, motivation and direction to your team on a regular basis while utilizing fair and constructive methods of communication. Leadership is not just about barking orders, it’s about listening to your team and providing solutions that address challenges and promote higher levels of proactivity and efficiency. Want to be a better leader? Get involved. Listen. Be hands-on. And actively demonstrate the qualities you expect to see from your team.
When team members are able to take ownership of their work and accomplishments, they will take more pride in their work and in the company. Oftentimes, the quality of your team’s work will increase and they will be more likely to offer valuable insight into the effectiveness and shortfalls of certain aspects of their area in the organization. You can’t be everywhere and they can serve as your eyes. Your team’s intuition can be incredibly valuable and can help improve your business’s processes and procedures. One way to encourage your team to take ownership is to give them the chance to walk away with a bonus for their efforts. Individual and company performance bonus plans have been successfully implemented in many businesses.
Want to know the best way to drive your employees away? Make them work in cramped space with poor lighting, uncomfortable working conditions and outdated facilities. On the other hand, if attracting great hires and retaining top talent is your goal, be sure to provide your team with the tools they need to do their jobs effectively while ensuring that your facilities are up-to-date and the working conditions are manageable. Just like you, your employees are working harder than ever to earn a living. Another great way to satisfy your team is to understand that many of the men and women working for you are part of a household that depends on both parents working full-time jobs. Therefore, respecting the need for greater work/life balance might also give your business the edge when it comes to attracting and retaining top talent.
Be Generous With Feedback
It’s easy to blame the pay scale when an employee leaves or when it becomes a struggle to recruit new talent and it’s common for top performers to leave for bigger and brighter opportunities that promise a larger pay check. But sometimes, the reason a top performer leaves has nothing to do with dollar signs. Sometimes their departure has everything to do with whether they believe their work is appreciated. When an employee does a good job, do you let them know? When your team works together to fulfill an especially difficult quota, do you speak up? When you notice that one, two, 10 or more members of your team are struggling, do you take the time to work with them and help them overcome their challenges? When you take the time to give employees feedback with regard to how well they are performing their specific job duties, you help provide them with a roadmap for their own success. Some companies have begun to implement longevity awards to help acknowledge their team for the great work they do. These rewards are not only great incentives, they become points of pride.
Email Rea & Associates to learn more about the benefits a great team can have on your company’s bottom line.
By Tom Jeffries, CPA (Millersburg office)
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